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Joined: 15-October 09
Member No.: 69,603
I don't know who is voting in these polls, but they are obviously not members of ours, and I'd like to address some of these votes, since the ones who are making these selections, are not posting as to why they'd vote on some categories:
2 - credit times are slow
1 - crediting is very slow
Our Crediting is NOT slow. We run mostly the same offers with the affiliates with the same affiliates as all the rest of the networks. Innovus Net is on a custom script that cost more than what most networks use and no complaints! We don't chase rates either, we leave offers where they are if they are crediting well to insure the best experience for our members.
2 - offer selection is poor
1 - very few offers available
See above. We will not run offers that do not credit well. As new offers become available, we will try them, but we'll pull them immediately if we see any complaints at all, which is quite rare. We also do not run all the offers that some network do just to have a large selection, because there are some bad crediting offers out there and we won't take part in those!
2 - support is very slow, mostly unhelpful or unavailable
1 - support might as well not exist
There is absolutely no truth in this. With Bonnie who has over 6 years of experience in support handling tickets every day, at least a dozens times a day, all tickets are generally addressed immediately if not within an hour. She has a great deal of experience so all questions are answered! Additionally, both Deb and myself help out.
2 - shipping is very sporatic, wait times are long
1 - I have not seen anything shipped in a long time and I'm worried
This is even more ridiculous than the rest. We ship out every day at least 4-5 times a day. Orders are approved and shipped within a one hour period generally, the longest wait ever being no more than 2 hours. You may not see a lot of proofs posted here as I remember our last referral race, the members chose to avoid for some reason posting proofs on A4F and instead posted the proofs from trades here on various other forums. But, with payments going out constantly throughout the day, there is no reason for anyone to vote like this has happened here. I can only assume these votes are for reasons other than what the polls are for. Lastly, Innovus Net has a policy where if your order is not shipped within 24 hours after approval we'll double your money. No one has had to use this, so obviously these are not valid votes.
If there's a problem, it would be nice if those who vote so negatively would state why. Because to me at this point, there's a great deal of invalidity to the polls when abused like this. Additionally, we had just as good as many poll votes last time networks were upgraded, but we were passed over by the forum, for some unknown reason.